These two Download checkboxes can sometimes cause syncingĪpply, then OK.
Uncheck the other two “Download” checkboxes if they areĬhecked. The Advanced tab, and make sure that only Use Cached Exchange Mode isĬhecked.
Instructions may vary slightly depending on Outlook version.īasically, you want to get here, then disable those two checkboxes below 'Use Cached Exchange Mode.' Select the MAIL tab under Outlook options and scroll to the SEND MESSAGES. My original instructions are not doctored up for posting here, so I omitted most of the screenshots. The Outlook desktop client and the Outlook Web Application (OWA) help you out. Most users probably don't need anything but their own mailbox available offline. I have seen this issue when I managed Exchange 2013, not sure if it affects all versions of Exchange. For shared mailboxes, you may want to consider disabling offline copies.
